I have my own brand. Can you make OEM for me? How about ODM?
Actually our main productions are OEM and ODM of our customer's brands.
Please, let us know what do you need. We are very profesional and we
have a good experiencie in OEM/ODM fields.
I can't find the product what I am looking for in your website. That means you can't produce it?
We are able to produce hundreds of model of tablets, media players,
wireless chargers and VR glasses. So please, contact with us if you
can't find the product what you need, in our website.
I don't know if my order is enough for your factory. What is your MOQ?
Our MOQ for OEM is 500pcs for almost all the products. We recommend
produce 1.000pcs as minimum because the production costs are too
different between 500 and 1.000pcs.
I have no brand. I also don't want to carry the costs of designs, build a website, etc. Do you have your own brands to can sell in my country?
Yes, we have a few brands with a good catalog of products in them. The
MOQ doesn't chage if you want to distribute our brands, but you will
save a lot of money and time building a brand.
Can you give me support about the software or just hardware?
We have software engineers. We can customize the S.O changing things
like the start up boot animation, the wallpaper, the model name, the
brand name, the language by defect, and others. We do every software
modifications in our own factory, so we are ready to give you the best
support during the production and after sales.
I have bad experience with the RMA of previous orthers with other factories. What is the percent of RMA of Benton's products?
Every product has its own typicals failures. In Benton's QC department
we work hard to find them, and test them before shipment several times
during production and after production. We test the 100% of our
products. Our tablets RMA never overmatch the 1% in first year. Other
products are between 0,2 and 2%.
I can't talk a good english. Do you have some pleople of other nacionalities in your team, to talk with?
Yes. In our team we speak Chinese, Japanese, English and Spanish. We
have a Spanish workmate in our team to improve the communication quality
with customers who speak that language.