1.   Warranty period: 1 year for device or player, 3 months for accessory.
2.   During warranty period, we will provide free software support, eg. Corresponding software, upgrade training etc.
3.   During warranty period, if customer has ability to repair, we will provide spare parts to customer for free after we get detailed defective report from customer.
4.   For used/return products, Benton will focus on device& button function. If customer wants us to renovate the products, cost is extra like plastic casing etc. For item 3&4, it doesn’t include  any personal damage.
5.   We will provide 1% spare parts like screen, touch panel, battery, casing, speaker, camera etc if order is over 1000 pieces/model and price is based on latest quotation. This term doesn’t include any discount, promotion products.